NOTICE (Posted 10/16/2017):

Extra! Extra! Read All About It!!

As a valued evaluator for AboutFace, we would like to invite you to attend the upcoming Las Vegas IMSC conference November 6th and 7th, and meet some members of our team. This is the largest mystery shopping conference in the country. You will meet company owners, schedulers, editors and hundreds of mystery shoppers. The education you will receive in two days is parallel to years of working in this industry on your own.

For more information on the conference and to see the program, please follow these links.
Click Here and check the Las Vegas program on the right.

Registration information

NOTICE (Posted 09/21/2017):

Extra! Extra! Read All About It!!

Evaluators, MSPA has some exciting news. MSPA Certifications are now available online!! Head over to to get started.

We have bundled some of the courses together for a discount. If you register by September 30th you will receive a 10% discount on all courses and bundled options. Use the code 17cert10 upon check out.

Use this code at checkout.

NOTICE (Posted 08/23/2017):

Each day we get several emails and calls from people who want to become a better Mystery Shopper, so we gathered some information for you to have at your fingertips.

In all things, we should strive to be the best version of ourselves. Some go out and get advanced degrees for their occupation, but how does one advance their skills as a shopper? It’s important to remember that there is quite a bit of competition out there. So how can you set yourself apart from all the other shoppers in our industry? One answer is to become a certified shopper.

There are many shopper certifications available to you through professional organizations, such as the MSPA and the IMSC. This advancement lets MSPS and schedulers know that shoppers are serious about shopping. We know to these shoppers, this is more than just a hobby.

Once you’re certified, a scheduler now knows you are aware of, and have mastered, the skills needed to overcome many different scenarios that may come up while performing an assignment. This allows you to feel like an actual customer and not a mystery shopper when completing jobs. There are certifications for things such as ethics, report writing, and specialty types of shops as well. No matter the certification you take, all give you an upper hand when battling for that open shop everyone wants.

Additionally, if you are ready to move your shopping experience to the next level, organizations such as IMSC, MSPA, as well as other vendors, can certify you for video shopping.

Attending webinars and conferences are also a fantastic way to network with other shoppers, meet MSP company owners and employees to gain a wealth of knowledge.

Take a look below:

The MSPA is coming off a record breaking ShopperFest! This year in June, well over 100 attendees spent two days attending educational sessions and becoming certified in various MSPA courses in in Orlando, Fl. There are exciting other opportunities around the corner with the MSPA. Take a moment to view the MSPA Website for information on available certifications and tools and consumer tips for contractors. Click HERE.

The IMSC will be hosting their largest annual conference of the year on November 5th – 8th 2017 in fabulous Las Vegas for their annual Mystery Shopper’s Conference. Two full days of education and networking with industry leaders, schedulers, editors, and shoppers just like you! Whether you are new to mystery shopping or a long-time shopper, there is a wealth of information to be gained! Click HERE.

Video shopping Pros will have the following certification workshops this year as well as VideoCon18, a large Video Shopping conference in July 2018.

September – Tampa, FL – Video Training Advanced – September 5, 2017
November – Las Vegas, NV – Video Training Advanced – November 5, 2017
November – Las Vegas, NV – Video Training Basic – November 8, 2017

There are so many ways to become one of the elite in our industry, but we believe being a certified shopper who networks and continuously invests in the some of the resources listed above, is a great place to start. The benefits will certainly take your shopping skills to the next level.


IMPORTANT SCAM NOTICE (Posted 03/17/2017):

Scam Alert!

At AboutFace, we value our shoppers and want to educate them to look out for scams that may seem too good to be true shopper. Unfortunately, Shopper Scams are becoming more prevalent in our industry and recently AboutFace has been made aware of a shopper scam using the AboutFace name and Logo.


If you have received an email or letter from anyone claiming to be with AboutFace other than an AboutFace scheduler:

1. Please contact your local police department and file a report with
2. You can also go to the following link to find out more information on how to report potential scammers:

We encourage you to work with authorities to stop this. Protect yourself first.


1. AboutFace does not send out checks in large sums, and all checks will have our Corporate address listed. We pay our mystery shoppers via PayPal unless it is a special project. If checks are received, do not cash them.
2. All AboutFace emails are sent to you with the domain only. Our corporate offices are located in Georgia so please be on the lookout from emails and letters that do not support the above.

We value all of our shoppers who work hard, and we regret that is an ongoing problem in this industry. If you receive correspondence of this nature from a company posing as AboutFace please contact our Anti-Scam Response Team as soon as possible at

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