GAIN AN UNFAIR ADVANTAGE OVER YOUR COMPETITION.
Be different.
We help our clients shift into clear, undeniable competitive positions.
Research | Education | Strategy | Technology
What We Do
AboutFace provides the Customer Experience (CX) research, technology, guidance and exclusive services leaders need to gain strategic advantage over their competition.
RATED #1 MYSTERY SHOPPING COMPANY
2019 Industry Leader by Top Consumer Reviews
With a network of over 200,000+ panelists, evaluators, auditors and inspectors, we design onsite, telephone, and online mystery research programs for consumer and B2B organizations, across a wide spectrum of business categories.
CX Founders
One-of-a-Kind Niche′: CX INNOVATION
AboutFace is recognized as an industry leader in Customer Experience (CX). With a sharp focus on CX Innovation, clients commonly describe us as eye opening, challenging, valuable and their secret weapon.
As a founding member of the Customer Experience Professionals Association (CXPA), the global non-profit organization dedicated to the Customer Experience profession, AboutFace is uniquely positioned to partner with the best brands in the world.
Our Specialties
We serve a wide range of business categories and consider these our specialties.
Don’t worry if you don’t see yours, we would still love to hear from you.
Women’s
Lifestyle
Trades &
Installers
Health &
Pharma
Food &
Beverage
Luxury &
High-End
Goods
Other Categories
CLICK ME
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It’s that time of year again!
LET US HELP YOU BUDGET FOR CX RESEARCH
We help Enterprise Clients save tons of money and get much greater value from their CX research. Start the process by completing our questionnaire.
We have great brands and gigs.
BECOME A SECRET SHOPPER
AboutFace offers a wide range of shopping assignments across North America and we welcome you to join our network. Your first step to set up a free account.
