unparalleled
client support
AboutFace client relationships last an average of 5 years. We know what makes them tick and what they need to be successful, and often times we become a trusted extension of their team.
EXPERIENCE OBSESSIVE CARE™
All of our clients receive tangible benefits from our Obsessive Care™ Commitment, which assures enduring client relationships. Here are some of the benefits:
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24-Hour Response & Resolution of Issues
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Service Guarantee: Replacement Policy for Unusable Work Product
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24-Hour Access to IGNITE8 I(8)
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Subject Matter Expert Program Development
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Dedicated, Professional Client Teams
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Two Obsessive Care™ Check-ups, Annually
Obsessive Care Pipeline™
Solve your issues quickly and thoroughly – 97.5% of our issues are resolved within 24-hours.
Service Guarantee
Always a financial guarantee of research quality .
Obsessive Care™ Checkups
Assure success through program briefings and embedded continuous quality improvement.