. . . applies the science of forensics to engage teams in the collection, examination and analysis of evidence in order to solve customer problems.
What Is Customer ForensiX™?
By guiding teams through an engaging, focused and surprisingly easy game plan, Customer ForensiX™ helps organizations adopt customer-centered practices top to bottom.
The most surprising, predictable, upside-down CX solution you will ever love to implement.
WHY ABOUTFACE IS DEVELOPING CUSTOMER FORENSIX™
Leaders LOVE Customer Experience Outcomes, but HATE…
Managing Multiple Vendors
3 – 5 Years of Cascading Strategy
$3,000,000 – $5,000,000 Budget Requirements
There Is a Better Way
Your Biggest Issues with CX Implementation – Solved.
“We were interested from the first meeting. It makes sense to us why it will work and we can use the fun.”
“We’re not great at innovation. we are considering [CFX] to change the way we approach the work we do.”
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